Consumer Alerts

July 19, 2024

Online & Mobile Banking Access

Due to the global outages, we are currently experiencing intermittent issues with Online & Mobile Banking access. Our teams are aware of the issues and working to restore stable access as soon as possible.

Share Button

July 2, 2024

Holiday Hours for Independence Day

All First Mid banking centers will be closed on Thursday, July 4th for Independence Day. We wish everyone a safe and happy holiday! For a list of all upcoming Holidays, click here.

Share Button

June 13, 2024

Holiday Hours for Juneteenth

All First Mid locations and our Customer Support Center will be closed on Wednesday, June 19th in observance of the Juneteenth holiday.  For a list of all upcoming holidays, click here.

Share Button

May 23, 2024

Don’t Be Scammed by Fraudulent Calls and Texts

We’ve recently been alerted that fraudsters may be calling or texting customers and asking them to confirm a purchase by asking for their debit card information. The calls appear to come from 1-833-735-1894 and text messages appear to come from 833-735-1892 ...

read more »

Share Button

May 17, 2024

Don’t Fall Victim to a Scam

We’ve seen an increase in scam attempts that can cost victims hundreds or even thousands of dollars. Some scams begin with seemingly innocent actions, such as a request to verify a PO Box or mailing address, or replying to an ...

read more »

Share Button

April 26, 2024

Beware of Fraudulent Text Messages & Phishing Scams

It’s important to stay vigilant against fraudsters. We will never contact you by phone or text to ask for your digital banking login ID, password, or account number. If receiving a questionable text or call, do not provide your personal ...

read more »

Share Button

January 22, 2024

Winter Weather Delayed Openings / Closings

Due to extreme weather conditions, the following First Mid locations will have delayed openings or closures on Monday, January 22nd. All times are listed in Central Time. Illinois Locations: Alton - 8:30 a.m. delayed opening Champaign Marketview - Closing at 1:00 ...

read more »

Share Button

December 20, 2023

Don’t Fall for Holiday Fraud

Holidays are a time when we see an increase in fraud activity. As a reminder, First Mid will never call asking you to verify your debit card or account information over the phone. If you receive a call from someone who ...

read more »

Share Button

December 4, 2023

Real-Time Blackhawk Transition Updates Including FAQs

Following the transition from Blackhawk Bank to First Mid, below are answers to the most frequently asked questions in our call center.  Since we are experiencing higher than normal call volumes, we want to provide you with real-time answers to ...

read more »

Share Button

November 30, 2023

Online, Mobile & ATM Banking Notice

This weekend, December 1-3, Online and Mobile Banking may be intermittently unavailable as we bring our new Blackhawk Bank customers online.  If you cannot log in, please check back at a later time. Also during the weekend, some ATM functions may ...

read more »

Share Button