Consumer Alerts

October 23rd, 2020

Important COVID-19 Updates on Banking and Loan Services

Our lobbies are open for business. As the health and safety of our customers and employees is a top priority, we ask that all visitors inside our lobbies wear a face mask and practice social distancing.   FINANCIAL ASSISTANCE PROGRAMS FOR ...

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October 9th, 2020

Holiday Hours for Columbus Day, COVID-19 Information

Most First Mid banking centers will be closed on Monday, October 12th for Columbus Day.  Our Carbondale Schnucks location will be open October 12th with limited hours from 10 a.m. - 2 p.m.For a list of all upcoming Holidays, click ...

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September 4th, 2020

Holiday Hours for Labor Day, COVID-19 Information

Most First Mid banking centers will be closed on Monday, September 7th for Labor Day.  Our Carbondale Schnucks location will be open September 7th with limited hours from 10 a.m. - 2 p.m. For a list of all upcoming Holidays, click ...

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July 23rd, 2020

Be Suspicious of Unsolicited Messages

Please be aware, First Mid Bank & Trust does not initiate social media direct messages or partner with any other companies who may initiate direct messages.  If you receive an unsolicited direct message through a social platform such as Facebook, ...

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April 15th, 2020

Online & Mobile Banking Issues

Due to high traffic volume related to stimulus deposits, we are currently experiencing issues with Online and Mobile Banking, which may make it intermittently unavailable. We know these digital channels are important to your banking needs and are working to ...

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March 5th, 2020

Fraudulent Phone Calls

We have recently been made aware of fraudulent phone calls, whereby people are receiving calls that appear to be coming from First Mid Customer Support. Please do not give them any personal information and do not respond to the phone ...

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November 11th, 2019

Thank You for your patience

We have completed our core banking system upgrade. Online and Mobile Banking are now available and our ATMs have full functionality. If you use Quicken or QuickBooks to export information from our Personal Online Banking platform, you will need to reconnect ...

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September 3rd, 2019

Beware of Fraudulent Text Messages

We have been made aware that some customers are receiving text messages from an unknown source regarding First Mid accounts. These text messages are an attempt to obtain customer information and should be ignored.  As a reminder, First Mid will ...

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April 4th, 2019

Fraudulent Phone Calls

We have been made aware of fraudulent phone calls where people are receiving a call with an automated recording appearing to come from First Mid.  The recording is offering loans through First Mid Bank and is inquiring about account information. ...

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December 24th, 2018

Debit Card Fraud Alert

There is an increase in fraud occurrences over the holidays. Please monitor your card purchases and if you see unauthorized activity, call 1-866-861-5414 to have your card blocked.

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