Consumer Alerts

Bill Pay Outage

Bill Pay services within Online and Mobile Banking platforms is currently unavailable.  Our vendor is working to resolve this issue as soon as possible.   For additional information about our new Personal Online and Mobile Banking platform, please visit our Online and Mobile Banking Resources page. ...

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Online and Mobile Banking: Important details about third-party aggregators and installing the app on Android devices

Third-Pary Aggregators:  Any third-party aggregator such as Venmo, Robinhood, Cash App, etc, that was linked to your Personal Online Banking account prior to our upgrade on March 17th will need to be re-linked in the new platform. Re-linking your account with ...

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Don’t be Scammed by Fraudulent Calls

We’ve recently been alerted that scammers may be calling customers. The calls appear to come from a legitimate First Mid phone number and the scammers are posing as members of the Fraud Department and tricking victims into confirming fraudulent transactions on ...

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Beware of Fraudulent Phone Calls, Text Messages & Phishing Scams

We will never contact you by phone or text to ask for your digital banking login ID, password, or account number. If receiving a questionable text or call, do not click on links or provide your personal information. If you ...

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Don’t Fall Victim to a Scam

We’ve seen an increase in scam attempts that can cost victims hundreds or even thousands of dollars. Some scams begin with seemingly innocent actions, such as a request to verify a PO Box or mailing address, or replying to an ...

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Don’t Fall for Holiday Fraud

Holidays are a time when we see an increase in fraud activity. As a reminder, First Mid will never call asking you to verify your debit card or account information over the phone. If you receive a call from someone who ...

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Invalid Address Fee, effective February 1, 2022

As your financial services partner, it's important to keep us notified when your mailing address changes. If the address we have on file for you is incorrect, someone else could be receiving and opening your account statement or other financial ...

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Introducing Notifi Account Alerts

If you previously had alerts set up through Personal Online Banking or International Customer Online Banking, please reset your alerts. You now have more alert options to help you manage your account.