Consumer Alerts

April 8, 2024

Beware of Fraudulent Text Messages

Be cautious of suspicious text messages claiming to be from First Mid. We will never ask for personal information through text message or send a link for you to contact us or log into your account. If you receive a ...

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April 2, 2024

Scheduled Online and Mobile Banking Maintenance

First Mid Online and Mobile Banking will be unavailable from 11:00 p.m. (CT) on Saturday, April 6 through 5:00 a.m. (CT) on Sunday, April 7, as scheduled maintenance is performed. Telephone Banking will also be unavailable. If you cannot log ...

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January 22, 2024

Winter Weather Delayed Openings / Closings

Due to extreme weather conditions, the following First Mid locations will have delayed openings or closures on Monday, January 22nd. All times are listed in Central Time. Illinois Locations: Alton - 8:30 a.m. delayed opening Champaign Marketview - Closing at 1:00 ...

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December 20, 2023

Don’t Fall for Holiday Fraud

Holidays are a time when we see an increase in fraud activity. As a reminder, First Mid will never call asking you to verify your debit card or account information over the phone. If you receive a call from someone who ...

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December 4, 2023

Real-Time Blackhawk Transition Updates Including FAQs

Following the transition from Blackhawk Bank to First Mid, below are answers to the most frequently asked questions in our call center.  Since we are experiencing higher than normal call volumes, we want to provide you with real-time answers to ...

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November 30, 2023

Online, Mobile & ATM Banking Notice

This weekend, December 1-3, Online and Mobile Banking may be intermittently unavailable as we bring our new Blackhawk Bank customers online.  If you cannot log in, please check back at a later time. Also during the weekend, some ATM functions may ...

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September 28, 2023

Fraudulent Calls

We have been made aware of customers receiving phone calls which appear to be from our Customer Support number, 877-888-5629.  This is an instance where our phone number has been spoofed and the calls are not actually coming from First Mid. ...

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December 1, 2021

Invalid Address Fee, effective February 1, 2022

As your financial services partner, it's important to keep us notified when your mailing address changes. If the address we have on file for you is incorrect, someone else could be receiving and opening your account statement or other financial ...

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October 25, 2021

Introducing Notifi Account Alerts

If you previously had alerts set up through Personal Online Banking or International Customer Online Banking, please reset your alerts. You now have more alert options to help you manage your account.  

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May 26, 2021

Fake Amazon Scam

If you're not familiar with the "Fake Amazon Scam", it's when scammers pressure their targets to download a crypto app or cash transfer app and send money at the direction of “Amazon”. Or, the scammer convinces the customer to give ...

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