Consumer Alerts

Scheduled Online and Mobile Banking Maintenance

First Mid Online and Mobile Banking will be unavailable from 11:00 p.m. (CT) on Saturday, July 27 through 5:00 a.m. (CT) on Sunday, July 28, as scheduled maintenance is performed. Telephone Banking will also be unavailable. If you cannot log ...

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Online & Mobile Banking Access

Due to the global outages, we are currently experiencing intermittent issues with Online & Mobile Banking access. Our teams are aware of the issues and working to restore stable access as soon as possible.

Holiday Hours for Independence Day

All First Mid banking centers will be closed on Thursday, July 4th for Independence Day. We wish everyone a safe and happy holiday! For a list of all upcoming Holidays, click here.

Holiday Hours for Juneteenth

All First Mid locations and our Customer Support Center will be closed on Wednesday, June 19th in observance of the Juneteenth holiday.  For a list of all upcoming holidays, click here.

Don’t Be Scammed by Fraudulent Calls and Texts

We’ve recently been alerted that fraudsters may be calling or texting customers and asking them to confirm a purchase by asking for their debit card information. The calls appear to come from 1-833-735-1894 and text messages appear to come from 833-735-1892 ...

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Don’t Fall Victim to a Scam

We’ve seen an increase in scam attempts that can cost victims hundreds or even thousands of dollars. Some scams begin with seemingly innocent actions, such as a request to verify a PO Box or mailing address, or replying to an ...

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Beware of Fraudulent Text Messages & Phishing Scams

It’s important to stay vigilant against fraudsters. We will never contact you by phone or text to ask for your digital banking login ID, password, or account number. If receiving a questionable text or call, do not provide your personal ...

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Winter Weather Delayed Openings / Closings

Due to extreme weather conditions, the following First Mid locations will have delayed openings or closures on Monday, January 22nd. All times are listed in Central Time. Illinois Locations: Alton - 8:30 a.m. delayed opening Champaign Marketview - Closing at 1:00 ...

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Don’t Fall for Holiday Fraud

Holidays are a time when we see an increase in fraud activity. As a reminder, First Mid will never call asking you to verify your debit card or account information over the phone. If you receive a call from someone who ...

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Real-Time Blackhawk Transition Updates Including FAQs

Following the transition from Blackhawk Bank to First Mid, below are answers to the most frequently asked questions in our call center.  Since we are experiencing higher than normal call volumes, we want to provide you with real-time answers to ...

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