Consumer Alerts
October 7, 2024
Holiday Hours for Columbus Day
First Mid banking centers will be closed on Monday, October 14 for Columbus Day. We wish everyone a safe and happy holiday! For a list of all upcoming Holidays, click here.
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October 4, 2024
Scheduled Maintenance for Personal Online and Mobile Banking
First Mid Personal Online and Mobile Banking platforms may be intermittently unavailable between 8:00 p.m., Saturday, October 5 and 6:00 a.m., Sunday, October 6 (Central Time) as scheduled maintenance is performed. Telephone Banking may also be unavailable. If you cannot log in ...
[hupso]May 23, 2024
Don’t Be Scammed by Fraudulent Calls and Texts
We’ve recently been alerted that fraudsters may be calling or texting customers and asking them to confirm a purchase by asking for their debit card information. The calls appear to come from 1-833-735-1894 and text messages appear to come from 833-735-1892 ...
[hupso]May 17, 2024
Don’t Fall Victim to a Scam
We’ve seen an increase in scam attempts that can cost victims hundreds or even thousands of dollars. Some scams begin with seemingly innocent actions, such as a request to verify a PO Box or mailing address, or replying to an ...
[hupso]April 26, 2024
Beware of Fraudulent Text Messages & Phishing Scams
It’s important to stay vigilant against fraudsters. We will never contact you by phone or text to ask for your digital banking login ID, password, or account number. If receiving a questionable text or call, do not provide your personal ...
[hupso]December 20, 2023
Don’t Fall for Holiday Fraud
Holidays are a time when we see an increase in fraud activity. As a reminder, First Mid will never call asking you to verify your debit card or account information over the phone. If you receive a call from someone who ...
[hupso]September 28, 2023
Fraudulent Calls
We have been made aware of customers receiving phone calls which appear to be from our Customer Support number, 877-888-5629. This is an instance where our phone number has been spoofed and the calls are not actually coming from First Mid. ...
[hupso]December 1, 2021
Invalid Address Fee, effective February 1, 2022
As your financial services partner, it's important to keep us notified when your mailing address changes. If the address we have on file for you is incorrect, someone else could be receiving and opening your account statement or other financial ...
[hupso]October 25, 2021
Introducing Notifi Account Alerts
If you previously had alerts set up through Personal Online Banking or International Customer Online Banking, please reset your alerts. You now have more alert options to help you manage your account.
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May 26, 2021
Fake Amazon Scam
If you're not familiar with the "Fake Amazon Scam", it's when scammers pressure their targets to download a crypto app or cash transfer app and send money at the direction of “Amazon”. Or, the scammer convinces the customer to give ...
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