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Consumer Alerts

January 13, 2025

Fraudulent Phone Calls

We have been made aware of fraudulent phone calls to our Commercial Online Banking clients that appears to come from the First Mid Treasury Services Support number 833-680-5110. First Mid will NEVER ASK for your activation key or any online ...

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January 13, 2025

Holiday Hours for Martin Luther King, Jr. Day

All First Mid banking centers and our Customer Support Center will be closed on Monday, January 20th for Martin Luther King, Jr. Day.For a list of all upcoming Holidays, click here.

January 11, 2025

Winter Weather Closings / Delayed Openings

On Saturday, January 11th, the following First Mid locations will have delayed openings. Illinois: Carmi - Delayed Opening at 9:30 am; If a location is not listed, it will be open for normal business hours. Visit our locations listing ...

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December 6, 2024

Beware of Fraudulent Text Messages & Phishing Scams

It’s important to stay vigilant against fraudsters. We will never contact you by phone or text to ask for your digital banking login ID, password, or account number. If receiving a questionable text or call, do not provide your personal ...

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December 6, 2024

Scheduled Maintenance for Online and Mobile Banking

First Mid Online and Mobile Banking will be unavailable between 11:00 p.m., Saturday, December 7 and 5:00 a.m., Sunday, December 8 (Central Time) during a scheduled maintenance.  If you cannot log in during this time, please try again after the scheduled ...

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May 23, 2024

Don’t Be Scammed by Fraudulent Calls and Texts

We’ve recently been alerted that fraudsters may be calling or texting customers and asking them to confirm a purchase by asking for their debit card information. The calls appear to come from 1-833-735-1894 and text messages appear to come from 833-735-1892 ...

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May 17, 2024

Don’t Fall Victim to a Scam

We’ve seen an increase in scam attempts that can cost victims hundreds or even thousands of dollars. Some scams begin with seemingly innocent actions, such as a request to verify a PO Box or mailing address, or replying to an ...

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December 20, 2023

Don’t Fall for Holiday Fraud

Holidays are a time when we see an increase in fraud activity. As a reminder, First Mid will never call asking you to verify your debit card or account information over the phone. If you receive a call from someone who ...

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September 28, 2023

Fraudulent Calls

We have been made aware of customers receiving phone calls which appear to be from our Customer Support number, 877-888-5629.  This is an instance where our phone number has been spoofed and the calls are not actually coming from First Mid. ...

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December 1, 2021

Invalid Address Fee, effective February 1, 2022

As your financial services partner, it's important to keep us notified when your mailing address changes. If the address we have on file for you is incorrect, someone else could be receiving and opening your account statement or other financial ...

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