Consumer Alerts

March 31st, 2020

Important COVID-19 Updates on Banking and Loan Services

Due to concerns regarding COVID-19 and the safety of our communities, as of Friday, March 20th, our lobbies are temporarily closed, except by appointment for critical banking services which must be completed in-person. This decision was made as a precautionary ...

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March 12th, 2020

Important Customer Information about the Coronavirus (COVID-19)

At First Mid, the welfare of our employees, customers and community is important to us. While the risk in our banking communities is considered low, we understand that there are concerns regarding the coronavirus (COVID-19). You can be assured that ...

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March 5th, 2020

Fraudulent Phone Calls

We have recently been made aware of fraudulent phone calls, whereby people are receiving calls that appear to be coming from First Mid Customer Support. Please do not give them any personal information and do not respond to the phone ...

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November 11th, 2019

Thank You for your patience

We have completed our core banking system upgrade. Online and Mobile Banking are now available and our ATMs have full functionality. If you use Quicken or QuickBooks to export information from our Personal Online Banking platform, you will need to reconnect ...

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September 3rd, 2019

Beware of Fraudulent Text Messages

We have been made aware that some customers are receiving text messages from an unknown source regarding First Mid accounts. These text messages are an attempt to obtain customer information and should be ignored.  As a reminder, First Mid will ...

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April 4th, 2019

Fraudulent Phone Calls

We have been made aware of fraudulent phone calls where people are receiving a call with an automated recording appearing to come from First Mid.  The recording is offering loans through First Mid Bank and is inquiring about account information. ...

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December 24th, 2018

Debit Card Fraud Alert

There is an increase in fraud occurrences over the holidays. Please monitor your card purchases and if you see unauthorized activity, call 1-866-861-5414 to have your card blocked.

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September 13th, 2018

Text Message Phishing Scam

We have been made aware of a phishing scam taking place in the Madison County area (and possibly other areas) where people are receiving a fraudulent text message appearing to come from a "local credit union." The text messages indicate ...

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January 2nd, 2018

Business Email Compromise

Business email compromise (BEC) is a growing threat that has caused losses of billions of dollars from businesses of all sizes.  According to the FBI, total identified losses have increased over 2300% from January 2015 to December 2016.  A common ...

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December 18th, 2017

Smartphone Security Tips

Nearly everyone has a smartphone these days.  They can help make your day more convenient and productive.  However, these devices are not immune to cyber attacks.  Below are a few tips that you can use to keep yourself safe. Be ...

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