Lost or Stolen Card

If your card is lost or stolen, you should report it immediately to minimize the chance of unauthorized transactions on your account.

To Report Your First Mid Debit Card Lost or Stolen

24-Hour Automated Service:
1-800-992-3808
You will be asked to verify your card information and identity. If you cannot be verified, you will be transferred to an agent.

First Mid Customer Support:
Monday – Friday: 7:00 a.m. – 6:00 p.m.
Saturday: 8:00 a.m. – 1:00 p.m.
1-877-888-5629
After banking hours, call 1-800-472-3272


To Report a First Mid Credit Card Lost or Stolen

Contact Elan Card Services:
24-Hour Cardmember Service
1-800-558-3424
If you are calling from outside the U.S., call 701-461-1556 collect.