If your card is lost or stolen, you should report it immediately to minimize the chance of unauthorized transactions on your account.
To Report Your First Mid Debit Card Lost or Stolen
Call First Mid Customer Support:
Monday – Friday: 7:00 a.m. – 6:00 p.m.
Saturday: 8:00 a.m. – 1:00 p.m.
Toll free 1-877-888-5629 or 217-234-7454
After banking hours, call toll free 1-866-861-5414
To Report a First Mid Credit Card Lost or Stolen
Contact Elan Card Services
24-Hour Cardmember Service
Toll free 1-800-558-3424
If you are calling from outside the U.S., call 701-461-1556 collect.