FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Contact Us

At First Mid, we offer a variety of ways to contact us. Choose your preferred method below.

To report your First Mid debit card or First Mid credit card lost or stolen, please refer to the information found on our Lost or Stolen Card page.


Customer Support:

Mon–Fri: 7:30 a.m. – 5:30 p.m. (CT)
Sat: 8:00 a.m. – 1:00 p.m. (CT)

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877-888-5629

View our Holiday Hours.

Treasury Services Support:

Mon-Fri: 8:30 a.m. – 5:00 p.m. (CT

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833-680-5110

View Treasury Services Support.


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In Person:
Visit your local First Mid banking center during business hours.
Find the location nearest you.

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Corporate Mailing Address:
First Mid Bank & Trust
PO Box 499, Mattoon IL 61938