If you’re not familiar with the “Fake Amazon Scam”, it’s when scammers pressure their targets to download a crypto app or cash transfer app and send money at the direction of “Amazon”. Or, the scammer convinces the customer to give permission to access their computer and “Amazon” makes the transfer. Unfortunately, we are not able to dispute these transactions because once the customer gives out their account information, it’s considered authorized. Once you send crypto currency to another person or party, it is impossible to get it back.
In order to avoid being scammed, please be aware of the following red flags. If any of these come up when someone you don’t know sends you a text message or calls you, hang up or delete the text message immediately.
- If someone calls you saying they are from Amazon. Amazon typically doesn’t call their customers directly. Their customers need to reach out to them about an order through either Chat Support or phone call.
- If someone asks you to download an unfamiliar app that is not the Amazon app. There is no reason why Amazon would ever ask you to download a crypto or cash transfer app, which has nothing to do with Amazon.
- If someone asks you to transfer money. Amazon would never ask you to transfer money from your account to an unknown account. You pay for Amazon orders with a debit card, credit card, or gift card.
To report these malicious phone calls or text messages, click here.