Contact Us

At First Mid, we offer a variety of ways to contact us. Choose your preferred method below.

To report your First Mid debit card or First Mid credit card lost or stolen, please refer to the information found on our Lost or Stolen Card page.

Customer Support Hours:
Monday – Friday: 7:30 a.m. – 5:30 p.m.
Saturday: 8:00 a.m. – 1:00 p.m.

Click here to view our holiday hours.

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Customer Support Phone:

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Contact Us

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In Person:
Visit your local First Mid banking center during business hours.
Find the location nearest you.

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Corporate Mailing Address:
First Mid Bank & Trust
PO Box 499, Mattoon IL 61938

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Investor Relations:
Austin Frank
PO Box 499, Mattoon IL 61938
217-258-5522 |