At First Mid, we offer a variety of ways to contact us. Choose your preferred method below.
To report your First Mid debit card or First Mid credit card lost or stolen, please refer to the information found on our Lost or Stolen Card page.
Customer Support Hours:
Monday – Friday: 7:30 a.m. – 5:30 p.m.
Saturday: 8:00 a.m. – 1:00 p.m.
Customer Support Phone:
877-888-5629
Online:
Contact Us.
In Person:
Visit your local First Mid banking center during business hours.
Find the location nearest you.
Click here to view our holiday hours.
Corporate Mailing Address:
First Mid Bank & Trust
PO Box 499
Mattoon IL 61938
Investor Relations Contact:
Aaron Holt
PO Box 499, Mattoon IL 61938
217-258-0463
aholt@firstmid.com
Media Contact:
Timothy Bill
2306 E Washington St, Bloomington IL 61704
309-590-3025
tbill@firstmid.com
