Contact Us

At First Mid, we offer a variety of ways to contact us. Choose your preferred method below.  To report your First Mid debit card or First Mid credit card lost or stolen, please refer to the information found on our Lost or Stolen Card page.

Customer Support Hours:
Monday – Friday: 7:00 a.m. – 6:00 p.m.
Saturday: 8:00 a.m. – 2:00 p.m.

Phone IconCustomer Support Phone:
You may also request a call from our Customer Support staff.


Online Contact IconOnline Contact Forms:
Contact Customer Support
Contact the CEO


In-Person Contact IconIn Person:
Visit your local First Mid banking center during business hours.
Find the location nearest you.


Mail IconCorporate Mailing Address:
First Mid-Illinois Bank & Trust
PO Box 499
Mattoon IL 61938


Investor Relations Contact:
Investor IconAaron Holt
PO Box 499, Mattoon IL 61938


Media Contact:
Contact Media IconLaura ZuHone
PO Box 499, Mattoon IL 61938