At First Mid, we offer a variety of ways to contact us. Choose your preferred method below.
To report your First Mid debit card or First Mid credit card lost or stolen, please refer to the information found on our Lost or Stolen Card page.
Customer Support Hours:
Monday – Friday: 7:30 a.m. – 5:30 p.m.
Saturday: 8:00 a.m. – 1:00 p.m.
Click here to view our holiday hours.
![Phone Icon](https://www.firstmid.com/wp-content/uploads/2014/02/Contact_Phone.png)
Customer Support Phone:
877-888-5629
![Contact Email Icon](https://www.firstmid.com/wp-content/uploads/2014/02/Contact_Online.png)
Online:
Contact Us
![Contact Person Icon](https://www.firstmid.com/wp-content/uploads/2014/02/Contact_Person.png)
In Person:
Visit your local First Mid banking center during business hours.
Find the location nearest you.
![Contact Mail Icon](https://www.firstmid.com/wp-content/uploads/2014/02/Contact_Mail.png)
Corporate Mailing Address:
First Mid Bank & Trust
PO Box 499, Mattoon IL 61938
![Contact Investor Icon](https://www.firstmid.com/wp-content/uploads/2014/02/Contact_Investor.png)
Investor Relations:
Austin Frank
PO Box 499, Mattoon IL 61938
217-258-5522 | afrank@firstmid.com