Like many financial institutions, our valued customers are being targeted by fraudsters. Calls and texts may appear to be coming from our Customer Support Center and/or our Fraud Department.
PLEASE NOTE: First Mid will NEVER call or text to ask for your Online Banking login, password, or PIN, debit card details or PIN, social security number, account number, or activation keys or tokens.
If you receive a call or text asking for any of this information, DO NOT respond. Then, contact us directly by calling our Customer Support at 877-888-5629 or contacting your local branch.
Together, we can prevent fraudsters from accessing your accounts.
