We’ve seen an increase in scam attempts that can cost victims hundreds or even thousands of dollars. Some scams begin with seemingly innocent actions, such as a request to verify a PO Box or mailing address, or replying to an unexpected text message with a confirmation code. Unfortunately, once you provide personal information to a scammer or authorize a charge by providing your account or card information, there is often little that can be done to recover the funds.
Here are a few tips to help you avoid becoming a victim:
- Never provide your account number or card number through an interaction you did not initiate.
- Never respond to a text message from an unknown source.
- Never click on suspicious links in a text message you weren’t expecting.
- Never provide personal or account information through text, email, or phone.
If you suspect fraud or feel you have fallen victim to a scam, please call our Customer Support Center at 877-888-5629.
