As your financial services partner, it’s important to keep us notified when your contact information, including your mailing address and email address, changes. When your mail goes to the wrong address, someone else could be opening your account statement or other financial documents — putting your account in jeopardy and putting you at risk of becoming a victim of identity theft. If your email address is not current in our system, you may not be receiving the proper communication from us.
To update your contact information in our system, you may choose one of the following options.
• Log into your account through Online Banking and make updates in your Profile.
• Call our Customer Support at 1-877-888-5629*.
• Visit your local First Mid banking center and request to have your address updated*.
*When updating your mailing address by phone or in-person, we will verify your identity before making the change.
