First Mid Personal Online and Mobile Banking – experience a whole new level of banking!
For more detailed information, including answers to frequently asked questions, plus videos for first-time login instructions and an overview of the platform, visit our Online and Mobile Banking Resource page.
First Time Login Action Steps |
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| ACTION> | APPLE Users: Users with “auto updates” enabled on their device will automatically receive an app update. If you do not have automatic updates turned on, you will receive a prompt to manually update your app. ANDROID Users: Users will receive a prompt to download the new app from Google Play and must manually delete the old app from your device. |
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| ACTION> | You may now sign in to the new First Mid Online & Mobile Banking. Visit our new Online & Mobile Banking resource page for important first-time login instructions. |
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| ACTION> | Any third-party services (Venmo, Robinhood, Cash App, etc.) that use your online banking credentials must be re-established. | ||||
| ACTION> | Some alerts must be re-established after phone number verification. To verify your phone number, complete the following steps: Log in to Online Banking > Hover over Settings > Click Profile Settings > Select Contact > Under Phone Numbers, select the edit pencil next to the phone number you wish to receive alerts > Check the box I would like to receive SMS text messages to this number > Click Save Changes. | ||||
| ACTION> | External transfers you currently have set up will need to be set up again in the new system. However, external accounts you currently have linked will come over to the new system. If you deleted your internal recurring transfers prior to upgrade weekend, internal recurring transfers must also be re-established. Please verify that your contact information associated with your external accounts is current. Some external vendors may require two-factor authentication before allowing you to link your external account. Some vendors may also require two-factor authentication to update your external account balance within First Mid’s banking platform. |
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Enhancements
- More modern and intuitive user experience
- More flexible limits on mobile deposit
- Faster processing times on external transfers
- Greater flexibility with Zelle® and Bill Pay
- More transaction history available
New Features
- Access to financial wellness tools so you can track spending, create savings goals, and monitor your credit score
- Mortgage and credit card access availability in online banking
- Ability to re-order a supply of checks from within online banking
- Ability to communicate with the bank via a secure message channel
- Credit score access and insights
- Card Updater to simplify updating your debit card information with merchants who store card details for payments
- Ability to add your external checking, savings, 401k, and investment accounts from other banks
- Ability to expediate the update process for direct deposit to your First Mid accounts
