Consumer Alerts

Holiday Hours for Veterans Day

All First Mid locations and our Customer Support Center will be closed on Tuesday, November 11th, in observance of Veterans Day. For a list of all upcoming Holidays, click here.

Personal Online and Mobile Banking Maintenance

Personal Online and Mobile Banking will be unavailable from 12:00 a.m. to 6:00 a.m. (CT) on November 4-6 for scheduled maintenance. We apologize for the inconvenience.

Customer Support Outage

Due to a vendor outage, our Customer Support and Treasury Support teams are currently unable to receive inbound calls, chats, and online contact submissions. The vendor is working to resolve the issue. We apologize for the inconvenience.

Important Details Following Our System Upgrades

There are important actions you may take after 8:00 a.m. Monday, October 27. For details on these actions and changes you will see, click here: See important information about the upgrades and their impact.

Holiday Hours for Columbus Day

All First Mid banking centers and Customer Support Center will be closed on Monday, October 13 for Columbus Day. We wish everyone a safe and happy holiday! For a list of all upcoming Holidays, click here.

Deposit Statements Delayed

Our statement provider is experiencing an issue that will delay deposit statements. They are actively working on a fix. We apologize for the inconvenience.

Holiday Hours for Labor Day

All First Mid banking centers and customer support will be closed on Monday, September 1 in observance of Labor Day. For a list of all upcoming Holidays, click here.

Holiday Hours for Independence Day

All First Mid banking centers and customer support will be closed on Friday, July 4th for Independence Day. We wish everyone a safe and happy holiday! For a list of all upcoming Holidays, click here.

Beware of Fraudulent Calls, Text Messages & Phishing Scams

Like many financial institutions, our valued customers are being targeted by fraudsters. Calls and texts may appear to be coming from our Customer Support Center and/or our Fraud Department. PLEASE NOTE: First Mid will NEVER call or text to ask for ...

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Online and Mobile Banking: Important details about third-party aggregators and installing the app on Android devices

Third-Pary Aggregators:  Any third-party aggregator such as Venmo, Robinhood, Cash App, etc, that was linked to your Personal Online Banking account prior to our upgrade on March 17th will need to be re-linked in the new platform. Re-linking your account with ...

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