As we approach the scheduled integration of Blackhawk Bank accounts to the First Mid Bank & Trust (First Mid) system during the weekend of December 1-4, 2023, I want to personally welcome you to the First Mid family! Combining our strengths will enable us to keep pace with changes and digital demands in the banking landscape and bring you more options in the future for your banking needs.
Most importantly, like Blackhawk Bank, First Mid is dedicated to providing you with exceptional service. Together, our teams will assist you and will be available to ensure your concerns and questions are addressed as quickly as possible.
I personally thank you for being a valued customer. All of us at First Mid are committed to making this transition as easy as possible and I truly believe we are better together!
Joe Dively
Chairman & CEO
First Mid Bank & Trust
Attention Mortgage Loan Customers: If you have received a welcome letter containing payment information, please follow the instructions within that letter. If you have not received your welcome letter from our Mortgage Loan Servicing Center, please click below for payment information.
Attention Personal Online and Mobile Banking Customers:
The first time you log in, please use:
- Your Blackhawk Bank User ID
- The following temporary password: “B” followed by the last six digits of your social security number and “Hawk$”. (Example: B123456Hawk$)
Once you have logged in, you will be prompted to change your password.
Watch for a Welcome Packet to arrive in your mailbox towards the end of October.
Documents from the Welcome Mailing can be found at the following links.
Welcome Letter
Customer Welcome Guide
Understanding Your Deposit Account– disclosures that will govern your deposit account
Truth in Savings Addendum– disclosures for converted personal checking accounts
Information from the Welcome Guide is also available on the following web pages.
General Information & Timeline of Events
View a timeline of events that will happen between now and December 4, along with answers to general questions about the change from Blackhawk Bank to First Mid.
Personal Banking Information
Links to FAQs and information about the migration of personal accounts and services to First Mid, including important details for Zelle® users.
Business Banking Information
Links to FAQs and detailed information about the migration of business and commercial accounts and services to First Mid.
La asistencia al cliente en español está disponible a pedido.
Customer support in Spanish is available upon request.
Se puede utilizar Google Translate para ver contenido en español.*
Haga clic aquí para ver las instrucciones de Google Translate.
Google Translate may be used to view content in Spanish.*
Click here to see instructions for Google Translate.
*First Mid no es responsable de la exactitud del contenido traducido mediante Google Translate. First Mid Bank & Trust, N.A. no proporciona solicitudes de cuenta, divulgaciones, estados de cuenta ni ningún otro documento de cuenta en ningún idioma que no sea el inglés.
*First Mid is not responsible for the accuracy of translated content using Google Translate. First Mid Bank & Trust, N.A. does not provide account applications, disclosures, statements, or any other account documents in any language other than English.
